Advanced Ticket Type Settings

Advanced Ticket Type Settings

To access Advanced Ticket Type Settings, scroll to the bottom of the individual ticket type settings and click the red "Show Advanced Settings" link.

  • Ticket Type Order Confirmation Email Text: Customize the text a customer receives in the confirmation email directly after purchasing this ticket type (example: ticket pick up instructions, entry instructions)
  • Type of Ticket: Determine if this ticket type is single-person or multi-person
    • Single-person Ticket: Issues a single ticket when purchased (default & most common)
    • Multi-person Ticket: Issues multiple tickets when this ticket type is purchased (example: 10 person cabana – purchasing one of these ticket types will send 10 tickets to the purchaser)
  • Hide Ticket Type Details Behind "More Info" Button: Customize how your ticket type description is displayed on the tickets page to customers
  • This is a Linked (Child) Ticket Type: Use this feature if this ticket type can only be accessed & purchased if another ticket type is selected first 
    • Example: You can only buy a Parking Pass if you buy a GA ticket 
    • *Note: You must have other ticket type (parent) already created to link it to the child ticket type
  • Allow Attendee to Register Post-Purchase (Manage Schedule): Use this feature when a ticket type should register for access points & activities after purchasing a ticket (most commonly used for film festivals or conferences)
  • Allow Image Upload Post Sale: Select this option to prompt customers to upload an image while purchasing tickets (most commonly used for competition registration if a photo is required)
  • Customize Ticket Type ID: Add a custom ID used for 3rd party data connections like Zapier or when using the API
  • Show Ticket Type Description on PDF Ticket: Displays the ticket type description on the PDF ticket customers receive after purchasing 
  • Show Event's "Post-Purchase Ticket Details" on PDF: Displays the "Post-Purchase Ticket Details" on the PDF ticket customers receive after purchasing (enabled in Ticket Settings)
  • Show Event's Ticket Disclaimer on PDF: Displays the "Ticket Disclaimer" on the PDF ticket customers receive after purchasing (enabled in Ticket Settings)
  • This Ticket is ticketless?: Enabling this setting does not issue a PDF ticket or mobile ticket and also does not send the tickets email to the customer
  • Show Popup After Add to Cart: Enables you to show a popup when someone adds this ticket type to their cart 
  • Ticket Graphic: Allows you to upload an image to display directly on the PDF ticket (please contact your support representative to use this feature)

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