Downloading Check-In Reports

To download a report showing check-in rates for your event, follow these steps:

  1. Navigate to your event
  2. Box Office & Check-In > Check In Attendees
  3. Click Download Reports


    1. If you are downloading the check in report for a multi day event with multiple access points, you will need to select Start Checkin for the specific access point you want to download the report for. In the Check-In Attendees page for that access point, you can download the report via Start Checkin


Under the Download Reports dropdown, you’ll find several report options:


  1. Check-In Summary: By Order

    1. Provides a summary of check-ins grouped by order. 

  1. Check-In Detail: By Attendee

    1. Breaks down check-in data by individual ticket. (More detailed)


  1. Download All Check-Ins

     We added a new downloadable report, Download All Check-Ins, that includes the attendee check-in    date across all access points and instances on an event.

    • Note: The event needs to have multiple Access Points created for the button to show.

      Box Office & Check-In > Check-In Attendees > Download All Check-Ins



  • Also available via Dashboard & Reports > Downloadable Reports > Check-In Detail: By Attendee