How To Connect Stripe

Stripe Connect How-To

1. Set up a Stripe account

Sign up for a new Stripe account here

1. Verify your email address
2. Start Payments
3. Enter your Business information and choose Company for Business Type
4. Enter your personal information under Business Owners and add other members of your team if needed
5. Enter your business banking information
6. Set-up Two-step authentication
7. Choose automatic sales tax, if applicable

2. Ask us for a Stripe connection link for your label and enabling organization level connection, if applicable
   1. We need to enable Stripe Connect for your label so we need to send over a specific connection request link at the partner level, if not already connected upon initial label creation
   2. If you already have your own Stripe Connect account connected to your label at the partner level and need a separate connection link for a specific Organization please follow the below steps
   3. Organizations > Manage Organizations > Organization Settings > General & Payment Settings > Organization Payout Settings > Connect Now

Note: User must have Org Admin permissions or higher to connect Stripe at the org level

*Use this page to connect a separate Stripe account to the platform and authorize payment processing on your behalf.

c. Follow the prompts asked after you click Connect with Stripe

d. To confirm the connection was successful, navigate back to Organizations > Manage Organizations and search for the organization in question.

If successfully connected, it will say Org under the Stripe Connect column

Note: We added a requirement setting for an organization to be successfully connected to Stripe before they launch an event. When this setting is enabled, if an organization tries to go live with an event that is not connected to a Stripe account, a warning banner message will appear at the top of their screen. If interested in enabling this setting, please contact your Account Manager to further assist in set-up.