Common questions and support documentation

Mobile Apps

Information on how to use the iOS and Android apps.

3 articles

Payments

Available payment methods and details for web, box office, and app orders.

3 articles

Tickets & Merchandise

Creating, understanding, and using ticket types, merchandise, and seating

14 articles

Reporting & Tracking

How to analyze your event and track purchases

11 articles

Marketing, Sponsors, and Integrations

How to market your events and manage sponsors

19 articles

Types of Events & Settings

Guides and tips on creating every kind of event and editing their settings

10 articles

Communicating with Attendees

Ways to contact customers both in and out of the backend system

3 articles

Post Purchase & Order Management

How to change customer details, and send complimentary tickets

9 articles

Styling Your Event

Ways to enhance the look of your event pages

4 articles

Organization Management & Users

Creating and managing organizations and their users

4 articles

Box Office & Day of Event

Best practices on box office sales, checking in tickets, and more

7 articles

What's New

New features hot off the press

13 articles